Welcome
to thingsHOME.com. , things by A & F ("things" or "we"),
owner and operator of thingsHOME.com ("Web Site"),
values its customers and respects their privacy. We collect
customer information in an effort to improve your shopping
experience and to communicate with you about our products,
services, sweepstakes, contests, and other promotions.
As described in this Privacy Policy, we do share certain
customer information, under certain circumstances, with
third parties that provide services on our behalf or
with whom we have partnered to offer a particular product
or service. However, we do not sell or rent customer
information to third parties if you ask us not to do
so. Please carefully review this Privacy Policy to learn
about how we collect, use, and protect any information
you provide us and how you can manage your options not
to have customer information disclosed.
Where
you go and what you do-what we know without your
telling us
When you visit the Web Site, our Web server automatically
recognizes only your domain name, not your e-mail address.
We collect only the domain name, but not the e-mail address
of visitors to our Web Site; we collect aggregate information
on what pages consumers access or visit, how many visits
we get, and information such as where visitors arrived
from on the Internet or if they directly typed our Web
Site address into their Web browser. We only use this
information for internal review in aggregate and not
in personally-identifiable form.
Our
Web Site uses "cookies." A cookie is a small
amount of data that is sent to your Web browser from
a Web server and stored on your computer's hard drive.
Generally, we use cookies to remind us of who you are,
tailor our products and services to suit your personal
interests, estimate our audience size, process your order,
track your status in our promotions, contests and sweepstakes,
and/or analyze your visiting patterns. The use of cookies
is an industry standard; you will find them at most major
Web sites. Cookies make Web-surfing easier for you by
saving your preferences while you are at our Web Site.
We never save passwords or credit card or other payment
information in cookies. You can generally set your Web
browser not to accept cookies or to notify you when you
are sent a cookie, giving you the chance to decide whether
or not to accept it. If you set your Web browser not
to accept cookies, it may affect your ability to utilize
all features on the Web Site.
Your
e-mail address-do we know it?
Your e-mail address and other personally-identifying data
are known to us only when you voluntarily submit them to
us. We collect your e-mail address only if you ask us to
communicate with you by e-mail to, for example, confirm
your order, or if you volunteer it for any reason, such
as to sign up for a newsletter, to enter a sweepstakes,
contest, or other promotion, or to register with gumps.com.
Your
e-mail address-what do we do with it?
If you have at any time given us your e-mail address, we
will use your e-mail address to communicate with you about
the status of your order and to send you our own e-mails
regarding sales, exclusive offers, and other promotions
that we think will interest you.
Please
note, however, that if you place an online order, you
will automatically receive a single order confirmation
e-mail. That confirmation e-mail will contain an option
for you to opt-out of future e-mails. If you have opted-out
of receiving e-mails from Gump's and subsequently make
an online purchase, you will receive the order confirmation
e-mail but no additional e-mails; you do not need to
opt-out again.
Customer
information-how we use it and how you can communicate
with us about it
We do not disclose customer information to third parties
for their own direct marketing purposes if our customers
have exercised their option to prevent that information
from being disclosed for such purposes. The following paragraphs
explain what we do with customer information and how you
can communicate with us if you would like us to treat your
information differently.
We
do not currently rent e-mail addresses to outside parties
or allow any outside parties to use them for their own
e-mailing purposes.
If
you have given us your telephone number when ordering
merchandise, we or a party acting on our behalf may call
you to follow up with you about your order or to gauge
your satisfaction with our products and services. We
do not share your telephone number with any outside parties
for any other purpose whatsoever.
We
indefinitely maintain all of the information you give
to us to help serve you better and to understand our
customers and their purchasing patterns over time. Any
payment information that is maintained by us is masked
to keep it protected in the unlikely event of unauthorized
breaches of security.
We
may contract with companies or persons to provide certain
services including credit card processing, shipping,
data management, promotional services, measuring the
effectiveness of our advertising and how visitors use
the Web Site, etc. We call them our Service Providers.
We provide our Service Providers with the information
needed for them to perform these services. We also ask
our Service Providers to confirm that their privacy practices
are consistent with ours.
Currently,
one of our Service Provider uses certain customer information
to help us manage and optimize our Internet business
and communications. This Service Provider helps us measure
the effectiveness of our advertising and how visitors
use the Web site. To do this, we use Web beacons and
cookies (explained above) provided by this Service Provider
on this Web Site. The type of information we collect
includes the item numbers and prices for merchandise
that visitors purchase and the pages visited. By supplementing
our records, this information helps us learn things such
as what pages are most attractive to our visitors, which
of our products most interest our customers, and what
kinds of offers our customers like to see. Although this
Service Provider logs the information coming from the
Web Site on our behalf, we control how that data may
and may not be used.
Problems
If you ever have a problem concerning the Web Site or an
order or transaction or our compliance with this Privacy
Policy, you may contact us by e-mail at sales@thingsHOME.com.
Please provide your first and last name, order number,
if any, and, if you have a question about our merchandise,
item number(s), and we will get back to you promptly.
Security
We use sophisticated encryption and authentication tools
to protect the security of customer information that
you share with us. However, no data transmission over
the Internet can be guaranteed to be 100% secure. As
a result, while we strive to protect customer information,
we cannot guarantee or warrant the security of any
information you transmit to or from our Web Site, and
you do so at your own risk. Once we receive your transmission,
we will do our best to protect its security on our
systems.
We
urge you to keep your password in a safe place and not
to divulge it to anyone. Also remember to sign off your
session and close your browser window when you have finished
your visit. This is to ensure that others cannot access
your account, especially if you are sharing a computer
with someone else or are using a computer in a public
place such as a library or Internet cafe.
Links
to third party Web sites
Our Web Site may contain links to Web sites operated and
maintained by third parties, over which we have no control.
Privacy policies on such linked Web sites may be different
from our Privacy Policy. You access such linked Web sites
at your own risk. You should always read the privacy policy
of a linked Web site before disclosing any personal information
on such site.
Policy
Changes
If we decide to change our Privacy Policy, in whole or
in part, we will inform you by posting a notice on our
Web Site. Those changes will go into effect on the date
posted in the notice. The new policy will apply to all
current and past users of our Web Site and will replace
any prior policies that are inconsistent. This policy was
last updated on November 1, 2006.
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